1. What is Credit DiagnosisSM?
Credit Diagnosis is a one-stop credit center and financial management program that provides members with 3-in-1 credit reports and scores as well as triple-bureau credit monitoring. Members also have access to an identity theft restoration service if they fall victim to identity theft.
2. MVQ*CRDIAGNOSIS is listed on my credit or debit card statement. What is it?
MVQ*CRDIAGNOSIS is the billing descriptor for Credit Diagnosis. It appeared on your credit or debit card statement because our records indicate that you enrolled in the program.
3. How did I become a member of the Credit Diagnosis program?
There are a number of ways you may have initially enrolled in our credit-monitoring service, such as accepting an offer:
- Following a purchase/transaction from one of our online partner’s websites.
- At the end of a telephone call you made to purchase an item from one of our direct response TV or catalog marketing partners.
- Through a phone call made to your home.
Alternatively, you may have accepted an offer as part of a bonus reward or signup incentive we marketed, including:
- A free gift card
- An instant bonus check
- Cash back or free shipping on a future purchase with one of our marketing partners
Whether you joined Credit Diagnosis online or on the phone, we always take careful steps to ensure that enrolling members fully understand the program's terms and conditions, by require them to take a specific action to accept the offer.
A Member Savings Representative can review your membership acceptance with you. Please call 888-530-2890 or visit MembershipCenter.com for customer service. If you decide you no longer want a Credit Diagnosis membership, you can cancel at MembershipCenter.com.
4. How do I cancel my Credit Diagnosis membership?
To cancel your membership, simply visit MembershipCenter.com and follow the instructions you'll find there.
5. How do I access my Credit Diagnosis benefits?
Simply log on to CreditDiagnosis.com to access your 3-in-1 credit report and triple credit score. Please be sure to have your membership ID number and zip code available.
6. Where can I get my Credit Diagnosis membership number?
Just visit the MembershipCenter.com and follow the directions provided to help you locate your information and/or to cancel your membership.
